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From "Assorted True Stories,"
pages 289-291

| Allegheny District
1959 Christmas party. Cal
Hewlett, the District Manager is second from the left in second
row. He was my favorite of all of the bosses I had as a civilian.
I offered my seat to a co-worker, and she chose to share it. |
American Standard is noted for paying low salaries to its salesmen.
This has results not anticipated by the company. After World War
Two, American Standard started hiring salesmen in 1948. As a result
of inflation, and their policy of small salary increases, in 1955
new salesmen are being hired at more than those hired in 1948 are
then making.
Salesman and field personnel are paid for the use of their cars
by a fairly complicated system, based on the price paid for gas
and the miles of business travel per month. There are two grades
of gas, regular and extra. Of course, we all buy extra at the highest
price station in the area. Then, Esso introduces a third higher
cost grade, Golden Esso Extra, and we all switch to thatat
least according to our expense accounts. It also appears that no
one drives many personal miles, and ever uses his car for vacations.
A salesman sees an ad for an American Standard salesman, brings
it in to the district office, and asks whether he can be considered
for that job since it looks so much better than his.
A salesman owns and operates full time a baby furniture store for
eighteen months before being caught.
A plumbing distributor goes to a concert where the American Standard
salesman, who calls on him, is singing tenor. He sits next to a
building supply distributor who has a building supply salesman singing
tenor. Same tenor, soon to be minus two jobs.
While I am in Pittsburgh, the National Sales Manager comes to one
of our meetings, and tells how the District Manager in Boston had
boarded a bus early one afternoon, and found that the driver was
one of his salesmen. Someone suggests that the National Sales Manager
not look too closely at the driver if he takes a cab while in Pittsburgh.
For over two years, a salesman charges lunch on his expense account
every two weeks with a large plumbing contractor and five of his
employees. The District Manager calls on the contractor, and discovers
that he does not know the salesman.
American Standard is going through one of its blood baths. A manager
in accounting at headquarters is concerned about his job. His boss
tells him that he is as safe as if he were in church. Two weeks
later, he gets fired, and considers becoming an atheist.
A co-worker is transferred from New York to Cincinnati. As he returns
to his motel from closing on his house there, he receives a call
saying that there has been a reorganization, and he is fired. Another,
who was recently transferred, is given the same news the week before
Christmas.
The company pays all personnel twice a month. It decides to pay
personnel above a certain rankmost of the employees in the
headquartersonce a month. When making the change, we all get
a half months pay at the end of one month, and must subsist
on that for the next month, until the new system kicks in. As a
result, some employees report eating popcorn for dinner the final
few days, and most others, including me, as having to struggle meeting
bills.
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